In today’s fast-paced world, online shopping has become the go-to option for many consumers. With the convenience of shopping anytime, anywhere, it’s no surprise that e-commerce platforms like Myntra have gained immense popularity. However, as with any online service, there may be times when you need assistance or have queries regarding your purchases. This is where Myntra’s customer care comes into play. In this guide, we will walk you through the different ways you can contact Myntra customer care for a seamless shopping experience.
Contacting Myntra Customer Care
1. Myntra App
One of the quickest and easiest ways to reach out to Myntra’s customer care is through the Myntra mobile app. Here’s how you can do it:
- Open the Myntra app on your smartphone.
- Go to the “Help Center” section.
- Here you will find options to chat with a customer care executive or raise a query.
2. Myntra Website
If you prefer using a desktop or laptop, you can visit the Myntra website to contact customer care:
- Go to the Myntra website and log in to your account.
- Look for the “Help Center” or “Contact Us” section.
- Choose the mode of communication you are comfortable with, such as live chat or email.
3. Myntra Customer Care Number
If you prefer speaking to a customer care representative directly, you can contact Myntra’s helpline number:
- Call +91-80-61561999 to get in touch with Myntra’s customer care team.
4. Social Media
Myntra is active on various social media platforms, making it convenient for customers to reach out for support. You can contact Myntra through:
- Facebook: https://www.facebook.com/myntra
- Twitter: https://twitter.com/myntra
5. Email Support
You can also email your concerns or queries to Myntra’s customer care team. Simply drop an email to [email protected] and wait for a prompt response.
Frequently Asked Questions (FAQs)
1. How do I track my order on Myntra?
To track your order on Myntra, log in to your account and go to the “My Orders” section. Here, you will find the status of your order along with the tracking details.
2. What should I do if I receive a defective product from Myntra?
If you receive a defective product from Myntra, contact customer care immediately either through the app, website, or helpline number. They will guide you on the return and refund process.
3. Can I cancel my order on Myntra after it has been placed?
You can cancel your order on Myntra within a limited period after placing it. To do this, go to the “My Orders” section, select the order you want to cancel, and follow the on-screen instructions.
4. How long does it take for Myntra to process a refund?
Myntra typically processes refunds within 7-10 working days from the date of initiating the refund. The amount will be credited back to the original mode of payment.
5. Is there a customer care number for international customers?
For international customers, Myntra’s customer care number is +91-80-61561999. You can reach out to this number for any assistance or queries.
In conclusion, contacting Myntra customer care is simple and hassle-free, ensuring that your shopping experience remains pleasant and enjoyable. Whether you have issues with your order, want to inquire about a product, or need assistance with returns, Myntra’s customer care team is dedicated to resolving all your concerns promptly. Choose the method of communication that suits you best and rest assured that Myntra’s customer care is just a call, message, or email away.
